Newbury Racecourse Celebrates Excellence in Customer Experience for 2024

Newbury Racecourse is proud to be recognised among the leading racecourses for outstanding customer experience in 2024, as part of the Racecourse Association’s annual Quality Assured Racecourse Scheme.

With an impressive score of 89% and above, we are thrilled to be listed alongside the top racecourses in the country, including Aintree, Ascot and Cheltenham.

The results reflect our ongoing commitment to providing exceptional service to our guests, ensuring that every element of the raceday experience is memorable.
This recognition celebrates our dedication to staff customer service and creating a warm, welcoming environment.

As the average score for British racecourses continues to rise, Newbury is proud to be part of the push towards enhancing customer experience across the sport.

We  look forward to continuing to deliver outstanding experiences for all our guests in the seasons ahead.

RACEDAYS